CompTIA A+ Depot Technician Curriculum Outline

Working with Personal Computer Components

Overview/Description
To install personal computer components, including hard drives, motherboards, power supplies, processors, adapter cards and memory, and to use techniques and tools to troubleshoot and prevent problems with computer components

Target Audience

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Prerequisites

None

Expected Duration

3.50 Hours

Objectives :

Working with Personal Computer Components

recognize how to add, remove, and configure hard disk drives.

recognize how to add, remove, and configure motherboards and power supplies.

recognize how to add, remove, and configure CPUs and memory.

recognize how to add, remove, and configure adapter cards.

select, install, and configure PC components in given situations.

replace a hard drive in a given scenario.

recognize diagnostic procedures and troubleshooting techniques for PC components.

identify troubleshooting tools and how to troubleshoot hardware components.

identify how to perform preventive maintenance on PC components.

recognize how to troubleshoot problems with PC components.

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Managing Laptops and Portable Devices

Overview/Description
To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems

Target Audience

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Prerequisites

None

Expected Duration

1.50 Hours

Objectives :

Managing Laptops and Portable Devices

identify laptop-specific connections, power, and electrical input devices.

recognize how to remove laptop-specific hardware safely and how video sharing affects memory upgrades.

recognize procedures and techniques for diagnosing and repairing laptops.

troubleshoot laptop problems in given scenarios.

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Maintaining Printers and Scanners

Overview/Description
To identify how printers and scanners operate and how to install, configure, troubleshoot, and maintain printers and scanners

Target Audience

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Prerequisites

None

Expected Duration

2.00 Hours

Objectives :

Maintaining Printers and Scanners

recognize how printers and scanners operate.

install and configure printers and scanners.

connect to a printer and configure printer settings.

recognize tools. troubleshooting steps, and the causes of common printer problems.

solve problems with printers in given examples.

use preventive maintenance measures to ensure optimum printer and scanner performance.

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Implementing IT Security and Workplace Safety Measures

Overview/Description
To protect data and hardware using access control and hardware security and to learn about potential workplace hazards and how to avoid them

Target Audience

The audience for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A+ Essentials exam (220-601)

Prerequisites

None

Expected Duration

1.00 Hour

Objectives :

Implementing IT Security and Workplace Safety Measures

identify the features of authentication technologies and how to control access to data and hardware.

recognize ways to control access to data and hardware and how to hardware security.

ientify potential hazards and proper workplace safety procedures.

recognize safety procedures for reducing the risk of workplace accidents.

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